Data protection

T-Systems International GmbH attaches great importance to protecting your personal data. We always inform you what personal data we collect, how your data is used, and how you can influence the process.

1. Where can I find the information that is important to me?

This data privacy information provides an overview of the items which apply to Deutsche Telekom processing your data in this web portal.

Further information, including information on data protection for specific products, is available at https://www.telekom.com/en/corporate-responsibility/data-protection-data-security/data-protection and https://www.telekom.com/en/deutsche-telekom/privacy-policy-1744.

2. Who is responsible for data processing? Who should I contact if I have any queries regarding data privacy at Deutsche Telekom?

T-Systems International GmbH acts as the data controller. If you have any queries, please contact our Customer Services department or the Group Data Privacy Officer, Dr. Claus D. Ulmer, Friedrich-Ebert-Allee 140, 53113 Bonn, Germany datenschutz@telekom.de.

3. What rights do I have?

You have the right

  • To request information on the categories of personal data concerned, the purpose of the processing, any recipients of the data, the envisaged storage period (Art. 15 GDPR);
  • To request incorrect or incomplete data is rectified or supplemented (Art. 16 GDPR);
  • To withdraw consent at any time with effect for the future (Art. 7 (3) GDPR);
  • To object to the processing of data on the grounds of legitimate interests, for reasons relating to your particular situation (Art 21 (1) GDPR);
  • To request the erasure of data in certain cases under Art. 17 GDPR – especially if the data is no longer necessary in relation to the purposes for which it was collected or is unlawfully processed, or you withdraw your consent according to (c) above or objected according to (d) above;
  • To demand under certain circumstances the restriction of data where erasure is not possible or the erasure obligation is disputed (Art. 18 GDPR);
  • To data portability, e. you can receive your data which you provided to us, in a commonly used and machine-readable format, such as CSV and can, where necessary, transmit the data to others (Art. 20 GDPR);
  • To file a complaint with the competent supervisory authority regarding data processing (for telecommunications contracts: the German Federal Commissioner for Data Protection and Freedom of Information (Bundesbeauftragte für den Datenschutz und die Informationsfreiheit); for any other matters: State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia (Landesbeauftragter für den Datenschutz und die Informationsfreiheit Nordrhein-Westfalen)

4. Who does Deutsche Telekom pass my data on to?

To processors, i.e. companies we engage to process data within the legally defined scope, Art. 28 GDPR (service providers, agents). In this case, Deutsche Telekom also remains responsible for protecting your data. We engage companies particularly in the following areas: IT, sales, marketing, finance, consulting, customer services, HR, logistics, printing.

To cooperation partners who, on their own responsibility, provide services for you or in conjunction with your Deutsche Telekom contract. This is the case if you contract with us services from these partners or if you consent to the incorporation of the partner or if we incorporate the partner on the basis of legal permission.

Owing to legal obligations: In certain cases, we are legally obliged to transfer certain data to the requesting state authority.

5. Where is my data processed?

In general, your data is processed in Germany and in other European countries.

If your data is also processed in countries outside the European Union (i.e. in third countries) by way of exception, this is done only if you have explicitly given your consent or it is required so we can provide you with services or it is prescribed by law (Art. 49 GDPR). Furthermore, your data is only processed in third countries if certain measures ensure a suitable level of data protection (e.g. EU Commission’s adequacy decision or suitable guarantees, Art. 44 ff. GDPR).

6. Which data is collected, how is it used and how long is it stored?

When you browse our website, protocols for certain services (so-called log files) are automatically created on the server. See below to find out how  long these log files are stored and which kind of data is being collected. All log files are subject to a daily rotation; log files from the previous day are archived and made available for the indicted storage period. Log files are for internal use only. You data will not be used to create individual user profiles or passed on to third parties.

Web server log file
Information contained: domain, IP, server requests, user agent, timestamp, status code
Storage period: 3 days

FTP log file
Information contained: FTP user, IP, downloaded/uploaded files
Storage period: 24 hours

SSH log file
Information contained: SSH user, IP
Storage period: 3 days

E-mail log file
Information contained: meta data (sender, recipient, time, IP, file size)
Storage period: 3 days

7. Will my usage habits be evaluated, e.g. for advertising purposes, tracking?

Explanations and definitions

We want you to enjoy using our websites and take advantage of our products and services. We have an economic interest in ensuring this is the case. We analyze your usage habits on the basis of anonymized or pseudonymized data so you can find the products that interest you and so we can make our websites user-friendly. We or companies commissioned by us to process data create usage profiles to the extent permitted by law. This information cannot be traced back to you directly. Subsequently we inform you generally about the various purposes and techniques. Afterwards you have the right to revoke your consent. However, please remember that in this case you may not have access to the full range of functions offered by our websites.

7.1. Purposes (Art. 6 (1) f GDPR / §15 (3) German Telemedia Act (Telemediengesetz – TMG)

Tag management

Tag management is used to manage tracking tools in websites. A tag is set for each page to do this. Based on the tag, the system can determine which tracking tools should be used for this page. Tag management can be used to specifically control tracking so that the tools are only used where appropriate.

Market research / Reach measurement

Reach measurement provides statistics on a website’s usage intensity and the number of users, along with comparable figures for all the connected services. Individual users are not identified at any time. Your identity is always protected.

Profiles for designing the web portal based on needs

We use clickstream analysis to improve our websites constantly. The clickstream corresponds to your movement path on the websites. Analyzing the movement paths provides us with an insight into usage habits on our websites. This lets us identify possible structural errors in the websites and thus improve the websites so they are optimally tailored to your needs. Individual users are not identified at any time.

7.2. Techniques

Cookies

We use cookies for certain services. These are small text files that are stored on your computer. They enable the system to tell if you repeatedly visit websites from the same computer.

Session cookies are cookies which are only stored on your computer for the duration of your Internet session and are required for transactions (e.g. to log in or to complete a purchase). They simply contain a transaction ID.

For certain services, we use persistent cookies, which are stored on your computer for future sessions. In this case, we notify you about the cookie’s storage period.

You can set your browser to prevent these cookies being stored or to delete the cookies at the end of your Internet session. However, please remember that in this case you may not have access to the full range of functions offered by our websites. For information about browser settings go to: https://www.sicherdigital.de/sicher-surfen#sicher-surfen-browsereinstellungen

Measurement pixels

Measurement pixels are simply images measuring 1×1 pixels. They are transparent or are the same color as the background, making them invisible. If a website is opened that contains a measurement pixel, this small image is then downloaded from the provider’s server on the Internet and the download is recorded on the server. This way the process provider can see when and how many users requested this measurement pixel or visited a website. The provider can also see whether JavaScript is enabled or not in the browser. If JavaScript is enabled, additional information such as browser information, operating system, screen resolution can be recorded.

This function is normally executed by calling JavaScript; nonetheless the term measurement pixel is still used.

JavaScript

JavaScripts are used to call the application and to transfer the collected parameters to the particular service provider/measurement pixel provider.

Techniques used on these websites and purposes:

Company Purpose Technique and, where applicable, storage period Involved as Opt-out
Tealium Inc. Tag management Cookie

(24 months)

Processor
Webtrekk GmbH Customized design Measurement pixel Processor Opt-out

 
You can consult further information on cookies and the individual providers on the websites www.meine-cookies.org or www.youronlinechoices.com.
Here you can also choose not to receive usage-based online advertising from a single or from all of these companies at http://www.youronlinechoices.com/de/praferenzmanagement/.
We are voluntary subscribers to self-regulation as specified by the German Data Protection Council for Online Advertising (Deutsche Datenschutzrat Online-Werbung – DDOW).
 

Data privacy information last revised: 25.05.2018

 
 

Twitter

tsystemsCom @tsystemsCom
T-Systems  @tsystemsCom
#AR, #VR and the #IoT: How 3 disruptive technologies can work together to change the world as we know it @RWW:… https://t.co/cmrKfE28vC 
T-Systems  @tsystemsCom
New benchmark for #CyberSecurity: #Security experts have developed a new standard for critical infrastructures unde… https://t.co/XX269mpGGf 
T-Systems  @tsystemsCom
With smart solutions like human microshipping, the involvement of IoT in our personal lives is increasing. @RWW abo… https://t.co/Ov831K1jvq 
T-Systems  @tsystemsCom
Taking factories out of the sights of hackers: Together @KORAMIS and the Open #TelekomCloud ensure IT #Security for… https://t.co/D737PCOBIY 
T-Systems  @tsystemsCom
#IoT helps prevent bee deaths: The @Telekom_group gives bees a connected home and equips beehives with sensors. Bee… https://t.co/Fn87kCYgUo 
T-Systems  @tsystemsCom
Still busy with the End-to-End @SAP integration? Hybrid approaches are faster! https://t.co/wjVvx3n0Ob #SAPPHIRENOW https://t.co/jLVzA1d5R5 
T-Systems  @tsystemsCom
We took a quick look at the Haus of Tech Exhibition for you. Really exciting, who you get to meet there @TOABerlin https://t.co/F6WcboPhJS 
T-Systems  @tsystemsCom
Congrats to the proud winner of our design challenge! What a wooden stool has to do with #technology and… https://t.co/EjHHEZo24P 
T-Systems  @tsystemsCom
Join us for the #Blockchain & #Music workshop in our Urban Garden at 11:30 where Co-founder & COO of @Viberate_com https://t.co/HRp40dO35g